Frequently Asked Questions
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Frequently Asked Questions

How do I search for my ideal hotel?

On the homepage, you can use the search box to search for your destination. After that, use the filter sidebar to narrow your search. This will help you find something that’s just right for you.
Once you’ve found your ideal hotel, click on the best rate and you’ll be redirected to the booking site to make your reservation.

How can I get support for a hotel booking?

We are not responsible for the reservation being simply intermediaries between you and the booking agency. However, in order to guarantee you an excellent experience, for simple questions regarding your booking (about rooms, parking, and others) you can contact us at

Can I suggest other eco hotels or sustainable properties?

Yes! We are always ready to add new green hotels, eco hotels, and much more in order to give you an expanded selection and support this movement. You can send an eco-hotel, accommodation, or resort by contacting us at, please write the property name and location. We will be back to you after we accurately check if the hotel is sustainable.

Will I pay more because of the donation?

No. We have decided to get less but help more, when you book we receive a commission and we devolve a part of the commission to charities. The amount is visible in the orange heart near the deals.
We won’t add and we can’t add an extra on your booking amount.

Can I suggest you a charity fundraise or organization?

Absolutely! We are here to help so why not? You can simply suggest charitable causes or organizations by contacting us at

Do you plant trees for every booking amount?

Yes! Whatever is the value of your booking, we still continue in our effort to reforest the planet. We plant one tree for every five bookings made.

What happens if trees die?

Our partners always try to do the best but sometimes it could happen due to storms, few spots of rain, and other natural aspects that trees die, but you don’t need to worry. In fact, the amount that we reserve for our reforestation partners automatically includes a part that will be used if the trees die.

How can I add my charity?

If you are a charity organization, just contact us using the form on this page, we will be pleased to add your cause for free.